Safe & Healthy Gaming

Responsible Gaming at hibaij — Stay in Control, Stay Entertained

When gaming goes beyond entertainment, problems begin. At hibaij, we believe responsible gaming isn't just about following rules — it's about respecting your family, your health, and your financial wellbeing.

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Why Does Responsible Gaming Matter?

Online gaming and betting can be great entertainment — thrilling, competitive, and sometimes rewarding. But there's another side to it. Uncontrolled gaming can damage family relationships, financial stability, and mental health.

Hibaij's responsible gaming policy is more than a list of rules — it's a commitment. We want you to enjoy every session, but never find yourself in a situation where gaming has a negative impact on your life.

Research shows that a significant portion of online gaming users in Bangladesh are at risk of excessive play at some point. Being aware early on makes it easy to avoid. That's why hibaij provides every member with personal protection tools — completely free of charge.

Keep in mind: Gaming is for entertainment, not a reliable source of income. Never play with money you can't afford to lose — that's the foundation of responsible gaming.

If you feel your gaming is getting out of control, reach out to our help center now. We don't judge — we help.

Principles of Healthy Gaming

1
Set a budget first

Decide how much you're willing to spend before you start playing. Never go over that limit.

2
Stick to Your Time Limits

Decide how long you'll play each day and use a timer to keep track.

3
Walk Away After a Loss

The urge to chase losses is the most dangerous mindset. If you lose, stop.

4
Take regular breaks

Don't play for long stretches without a break. Take at least 15 minutes off every hour.

5
Let Your Family Know

Be open with your family about your gaming habits. Keeping them in the dark is a warning sign.

Hibaij's Protective Tools

We provide these tools free of charge to help you game responsibly

Set Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block any further deposits.

Session Time Limit

Set how many hours you want to play in advance. Once the time is up, you'll be logged out automatically.

Cooldown Break

Take a self-imposed break for 24 hours, 7 days, or 30 days. Your account will be inaccessible for the duration of the break.

Self-Exclusion

To take a longer break from gaming, you can set a self-exclusion period of 6 months to 5 years. This period cannot be shortened.

Loss Limit

Your session will automatically end if your losses reach a set amount. Protect yourself from financial harm.

Reality Check

At set intervals, you'll see an on-screen reminder showing how long you've been playing and your wins or losses so far.

All these tools are available in your account settings. Limits may take up to 24 hours to activate, but increases take effect immediately. Reducing or removing a limit takes a little longer to process, giving you time to reconsider impulsive decisions.

Signs of Problem Gaming

If you recognize any of the signs below in yourself, it may be time to seek help:

Chasing losses by playing more

"Chasing losses" is the most common sign of a gambling addiction.

Playing in secret, away from family or work

If you feel the need to hide your gaming habits, that's a sign something isn't right.

Spending money set aside for essentials on gaming

Using money meant for food, rent, or debt repayment to gamble is extremely dangerous.

Feeling restless or irritable when you're not playing

Developing an emotional dependency is a clear sign of addiction.

Strained relationships or problems at work

If gaming is having a negative impact on your personal or professional life, it's time to stop.

Spending time gaming instead of sleeping or eating

Neglecting basic physical needs to keep playing is a serious warning sign.

Self-Assessment

How are your gaming habits?
Read through the questions below and check off any that apply to you.

How to Activate Protection Tools

You can set up protection limits on your account in just a few steps:

Step 1: Log in to Your Account

Log in to hibaij with your username and password.

Step 2: Go to Profile Settings

Click the profile icon in the top right corner and select "Account Settings".

Step 3: Responsible Gaming Tab

Go to the "Responsible Gaming" tab and activate the limits of your choice.

Step 4: Confirm

Confirm your limits via SMS or email OTP. Changes take effect within 24 hours.

Help & Resources

You're not alone when gaming gets overwhelming. hibaij is always here for you:

hibaij's Bangla support team is available 24/7, every day of the week. Reach out via live chat or email us at support@hibaij.com to discuss any gaming concerns. Everything is handled with complete confidentiality.

To activate self-exclusion, contact our support team or apply directly through your account settings. Choose any duration from 6 months up to 5 years. During the self-exclusion period, all account access — including login, deposits, and gameplay — will be suspended. This period cannot be shortened.

If a family member believes their loved one is struggling with a gaming addiction, please get in touch with us. We can take action on the account in question and will apply protective measures based on a family request, even without the account holder's consent.

If gaming has led to financial difficulties, we can connect you with a specialist advisor. You can also download your full account transaction history at any time to help with financial planning.

If you want to stop gaming for good, you can request a permanent account closure. Your account will be closed within 7 days of the request, and any remaining balance will be refunded. Once closed, you'll need to wait at least 6 months before applying to reopen it.

18+ Age Verification — Strict Policy

Hibaij has strict measures in place to prevent underage access

KYC Verification

After registration, age verification using a National ID or birth certificate is mandatory.

Photo Verification

Identity is confirmed by matching a live selfie against your submitted document.

Immediate Suspension

If a minor is identified, the account is immediately closed and all transactions are reversed.

Regular Review

Suspicious accounts are subject to periodic re-verification.

Our message to parents: Install parental control software on your child's devices. If you notice an interest in gaming sites, have an open conversation with them. If your child has accessed your account, please let us know immediately.

Enjoy Responsibly

Entertainment That's Safe, Fun That's Responsible

Join hibaij — where the fun comes with safety built in. Register today and use our responsible gaming tools, completely free.

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