When you register or use our services at hibaij, we collect certain information from you. This Privacy Policy clearly explains what that information is, how it is used, and how it is kept secure.
By registering or using hibaij's services, you are agreeing to this Privacy Policy. The security of your personal data is our highest priority.
Hibaij (referred to herein as "we", "us", or "the platform") is an online betting and gaming service provider. We believe each member's personal data belongs to them — we manage it only temporarily, and solely to deliver our services.
This Privacy Policy ("Policy") explains what information hibaij collects, why it collects it, where it is stored, and what rights you have over that information. This Policy covers our Terms & Conditions Both sections should be read together.
When this Privacy Policy is updated, the revision date will be changed accordingly. For significant changes, members will be notified by email or via an in-platform notification.
At various stages of our relationship with you, we may collect the following types of information:
| Data type | Example | When it is collected |
|---|---|---|
| Identification Information | Name, date of birth, national ID number | For registration & KYC verification |
| Contact Information | Email, mobile number, address | During registration and profile updates |
| Financial Information | Mobile Pay/Nagad number, transaction history | On Deposits & Withdrawals |
| Technical information | IP address, device information, browser | While Using the Platform |
| Behavioural data | Gaming history, betting patterns | During ongoing use of our services |
| Contact Information | Support chat, complaint messages | When using customer support |
We never store your password directly — it is kept as an encrypted hash.
Hibaij collects information in several ways:
We follow a strict data minimisation policy — collecting only what is necessary. Gathering excessive or unnecessary data goes against our principles.
Hibaij uses your information only for the following legitimate purposes:
If you'd rather not receive marketing messages, you can unsubscribe at any time via Settings or by contacting Support.
Hibaij does not sell your personal data. However, it may be shared with third parties in the following circumstances:
All third parties are bound by contract to meet our privacy standards and may only use the data they receive for the specified purpose.
For international data transfers, hibaij ensures that the destination country has adequate data protection laws in place, or that appropriate agreements have been signed.
Hibaij uses several types of cookies on its website. Cookies are small text files stored in your browser.
You can disable non-essential cookies in your browser settings, though this may affect the functionality of some features. You can also manage your preferences from the cookie banner at the bottom of the page.
To keep your data safe, hibaij has put in place both technical and administrative safeguards:
Data is generally retained for up to 5 years after account closure in accordance with legal requirements, after which it is securely destroyed.
No system on the internet can guarantee absolute security. We do our utmost to protect your data, and in the event of any incident, you will be notified promptly.
You have the following rights over your personal data. To exercise any of these rights, please contact Support:
If you want to know what information hibaij holds about you, we are obligated to provide it within 30 days.
You may request a correction if any of your information is inaccurate.
You may request deletion of your data under certain circumstances, though legal retention obligations may apply.
You can opt out of marketing communications or optional data processing at any time.
You have the right to export your data in a standard, portable format.
Where data is processed on the basis of consent, you may withdraw that consent at any time.
Hibaij strictly refrains from serving anyone under the age of 18. We do not knowingly collect personal information from any minor.
Age verification is active at the point of registration. If a child or minor has registered by mistake, a parent or third party can notify us — we will immediately deactivate the account and delete all associated data.
Parents are advised to use parental control software to block online gaming access on your home devices.
For any privacy-related questions, requests, or complaints, please get in touch with us:
We typically respond to all privacy requests within 7 business days. For complex cases, this may take up to 30 days, and we will keep you updated on progress.
This Privacy Policy was last updated in January 2026. By becoming a member of hibaij, you confirm that you have read and agreed to this policy.
Our Commitment to Data Protection
All your data is protected with 256-bit SSL encryption — the same standard used by banks, and the same standard hibaij upholds.
We never sell your personal information or share it with advertisers. Your data is used solely to serve you.
You can view, correct, or delete your information at any time. Full control stays with you.
Independent cybersecurity experts regularly audit hibaij's systems to ensure they remain secure.
A plain-English privacy policy, free of legal jargon — so you actually understand what's going on.
Our Bangla support team is available around the clock for any questions about data privacy — day or night.
Register with confidence, knowing your privacy is protected. Over 1 million members in Bangladesh already trust hibaij.